FastOCR help

Signed in? Open Your files to find your uploads and results, kept for 30 days. Without an account, return to the home page in the same browser and look under Your recent results on this device. Guest result links work for 7 days. Signing in does not move earlier guest uploads into your account; sign out to reopen a guest result. Download anything you want to keep.

• Your files
• Recent guest results

Open the results page for the reason and next step. If it is still processing, wait for it to finish; larger PDFs take longer. Signed-in users can return through Your files. If the job fails, fix the reported problem and upload again. Failed jobs do not use your pages. If you cannot read the job status, that alone does not mean the job failed. Email us with the results link if you are stuck.

• Check your files
• Contact support

Use a sharp, straight photo with the page flat, evenly lit and filling the picture. Avoid shadows and flash glare. For PDFs, use the original download rather than photos of printed pages. Check handwriting and small text carefully. AI Polish can help correct text from a completed single image, but check its changes against the original.

• Fix blurry images

Open your completed result and choose a download format. Document OCR offers text, a searchable PDF, Word and Markdown. Bank statement extraction offers Excel, CSV and JSON. If you can see image text but download buttons are disabled, the files are still being prepared. Wait, then refresh the result if needed. Save downloads to your device before the result expires.

Unlock it first. Open the PDF with its password, save or print an unlocked copy, then upload that copy. You can also ask the sender for an unlocked PDF. Password-protected PDFs cannot be processed and do not use your pages.

Sign in, upload the statement and download Excel, CSV or JSON. For QuickBooks, Quicken or Xero, download the .qbo, .qfx or .ofx file from the same result.

• Bank statement converter
• QuickBooks import steps

Yes. Scans and photos are read with OCR and checked like PDFs, but they need more review than a PDF downloaded from your bank. Clear, flat photos work best. Loan statements are refused and not charged.

• Upload a statement

Verified means the balances confirm the row. Check means a check failed or something could not be confirmed, such as the date. Unchecked means nothing could check the row, for example when the statement has no balances. Review Check and Unchecked rows against the original.

Compare the extracted dates, amounts and money in or out with the original statement, then correct any rows in your spreadsheet. A balance check is a useful warning, not a guarantee that every value is correct. Prefer a PDF downloaded from your bank; scans and photos need more review. If the result still looks wrong, email us with its results link.

• Get help with a statement

Open a completed result and choose a download: text, Word or Markdown, plus a searchable PDF for PDFs. The searchable PDF keeps your scan and adds selectable text underneath.

• Make a PDF searchable
• Image to Word

Yes, on a completed single image, not on PDFs. The Free plan includes 5 translations and 5 AI Polish actions a month.

• Translate text
• Compare plans

100+ languages, including Arabic, Urdu, Hindi, Chinese and Japanese. FastOCR detects the language for you, so you do not need to pick one.

• Supported languages

Yes. The free Mac and Windows apps read documents on your device, with no upload, and save text, searchable PDF, Word and Markdown. They are unsigned betas. The Chrome extension copies text from your screen, also on your device.

• FastOCR for Mac
• FastOCR for Windows
• Chrome extension

No. The free tools run in your browser, and your file stays on your device unless you choose to continue in FastOCR.

• Free tools

Single-page OCR from photos, scans and screenshots stays free on the website when you sign in. For more PDFs or API requests, wait for your monthly allowance to renew, buy a one-time Page Pack, or choose a paid plan. A Page Pack does not start a subscription. For more bank statements, buy a Bank Statement Pack; a document Page Pack cannot be used for statements. Automated or very high-volume use is slowed down; use the API for that.

• Check your remaining pages
• Compare plans & packs

Only monthly allowances renew: Free renews on the first of each month (UTC); paid plans follow their billing date, including monthly allowances on yearly plans. Unused monthly pages do not roll over. Purchased Page Pack pages never expire and are used after your monthly document allowance. Buying a pack does not start a subscription or change its renewal date. A Page Pack adds document pages for PDFs and API requests. Every Page Pack includes unlimited translation and AI Polish for single images. These benefits remain after the pages are used; fully refunded or disputed purchases no longer qualify. It does not add bank statement pages or change your plan or monthly document allowance. Bank Statement Packs and promotional credits do not unlock these image tools. Website image OCR is already free when you sign in.

• Check monthly and additional pages

Images can be up to 20 MB and PDFs up to 1 GB, with up to 10,000 pages per document. Bank statements can be up to 50 MB and 100 pages. These are file limits, not free allowances: you still need enough pages to process the document. See the full limits for batch uploads and API concurrency.

• All plan & file limits

You can try single-page OCR from a photo, scan or screenshot without an account. Sign in to use it free without a daily page limit. PDFs and bank statements require an account and use their own page allowances, listed above. Use Google, or enter your email and the code we send you. There is no FastOCR password. If a code does not arrive, check spam and that the address is correct, then use Resend code when available. If you originally used Google, continue with Google.

• Sign in

Uploads are encrypted and private to your account. Website uploads and results are deleted after 30 days, and uploaded documents are not used to train AI models.

• Privacy policy

Sign in, open the API keys page, accept the API terms and create a key. Your free monthly pages are shared with the website.

• API keys
• API documentation

Open Plan & usage, choose Cancel plan, then continue to the billing portal and complete cancellation there. Your plan keeps working until the end of the period you have paid for, and you are not charged again. Use Manage billing to change your payment details, or Change plan to switch plans. Buying a Page Pack is a one-time purchase, so there is no pack subscription to cancel.

• Manage plan & billing

Website uploads and results are automatically deleted after 30 days. Guest result links stop working after 7 days. Download anything you need to keep before then.

• Privacy policy